Should you be unhappy with any aspect of my/our service you can contact me and I will do my best to address and resolve any concerns. You are also entitled to refer your grievance to the Financial Ombudsman Service whose address and contact details are below:
The Financial Ombudsman Service, Exchange Tower, London E14 9SR ( Tel: 0800 023 4567 and website: www.financial-ombudsman.org.uk)
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